Refund policy

Return & Replacement Policy

We want you to shop with confidence. If you receive a damaged or defective product, we are happy to assist you with a return or replacement.

Eligibility for Return

  • Returns are accepted within 14 days of delivery.

  • The item must be damaged or defective at the time of arrival.

  • The product should be unused and in its original packaging.

Proof Requirement
To process your request, please record a clear video or take pictures while unboxing the package. This helps us verify the issue and resolve your claim quickly.

How to Request a Return

  1. Contact us on WhatsApp: 0300-3342498.

  2. Send your order number, along with the unboxing video or photos showing the issue.

  3. Our support team will review your request and guide you through the return or replacement process.

Important Notes

  • Claims without unboxing video or photos may not be eligible for return.

  • Requests submitted after 14 days of delivery cannot be processed.

If you have any questions, feel free to reach out to us on WhatsApp and our team will be happy to help.